Santa Maria Community Services is proud of its staff of vibrant, passionate, committed professionals who work each day to help families help themselves and make the Price Hill community a better place to live. If you share that energy and are driven by a desire to serve your neighbors, Santa Maria would love to get to know you! Send general inquiries and résumé to Gladys Bell, Human Resource Associate, at 617 Steiner Avenue, Cincinnati, OH 45204, Fax #513-557-2726, or email Gladys.Bell@santamaria-cincy.org.

Current Open Positions

Financial Coach (Part Time)

Accountable to: Financial Services and Contracts Director

Qualifications:

  • Strong people skills and ability to work with a variety of individuals from all ethnic and economic backgrounds.
  • Great written and verbal communication skills, organizational skills and attention to detail.
  • Knowledge and proficiency in MS Office, especially Word and Excel.
  • A Bachelor’s degree and at least one-year relevant experience required.
  • Experience or background in the financial sector is a plus.
  • A strong understanding of personal finances, particularly in the areas of budgeting, asset building and credit building.
  • A valid driver’s license, current insurance, and a reliable vehicle are required.
  • Must satisfy criminal background check requirements.

Objective(s): This position provides direct services to low-moderate income individuals and households. Financial coaching involves the ability to engage and empower clients, a strong understanding of personal finances, and the ability to teach that knowledge to others. This position is responsible for assisting clients in developing action plans to help them reach their goals and achieve financial stability and self-sufficiency.

Responsibilities:

  • Provide client centered financial coaching and engage them in a long-term relationship.
  • Assess client baseline financial profile and work to set financial goals and plans to obtain them.
  • Implement strategies for budgeting, savings, and debt reduction to increase client net income and net worth.
  • Access clients credit reports/scores and provide strategies for credit building.
  • Facilitate and oversee account management of matched credit builder loan, matched savings accounts, and other financial tools.
  • Conduct and facilitate Financial Education workshops.
  • Maintains a caseload of clients and assists them toward proactive financial management.
  • Meeting funder and agency requirements for reporting (case notes, billing, and otherwise).
  • Work as a family centered team in collaboration with other Santa Maria services to ensure client obtainment of shared goals.
  • Assist in cross training staff on basic budgeting as needed.

Other: 

  • Adhere to agency policy, procedures and the professional code of ethics.
  • Seek relevant training opportunities for professional growth and development.
  • Work with agency volunteers, interns, community residents and fellow employees as needed.
  • Participate in regular staff meetings, staff training programs and supervisory sessions.
  • Satisfactorily complete any other special assignments as requested by supervisor.

First Impressions and Office Coordinator

Accountable to: Education Manager

Qualifications:

  • High School Diploma or equivalent required; higher education preferred
  • Strong people skills and ability to work with variety of individuals from ethnic and economic backgrounds
  • Great written and verbal communication skills, interpersonal skills, organizational skills and attention to detail.
  • Proficiency in basic computer applications such as Microsoft Office, E-mail, Internet
  • Knowledge of, and ability to operate, standard office equipment
  • Thorough knowledge of relevant community resources. Understanding and experience with outcome-based planning and reporting
  • A strong sense of respect for confidentiality involving both clients and employees, and ability to work with a team.

Objective(s): Serve as the first point of contact that clients and volunteers experience when they engage with the program (via phone and in person). Specialize in initial client navigation of services. Maintain day to day operations within facility. Ensures that Workforce Development Program data entry needs are satisfactorily met.

Duties and Responsibilities include but are not limited to the following:

  • Keeps current and accurate data on all incoming clients and completes basic intake into databases.
  • Answers, screens, and transfers inbound phone calls. This includes a working knowledge of programs provided by Santa Maria with potential clients.
  • Provides customer service to clients, colleagues, and the general public
  • Manages and distributes bus tickets daily, completes Monthly Bus Ticket Reports, and orders tickets as needed
  • Provides case management to clients as needed and refers them to appropriate services within Santa Maria or outside referral resources
  • Provides clerical duties to support staff within the center (faxing, photocopying, managing incoming mail, ordering supplies for staff, maintaining schedules)
  • Coordinates maintenance work as needed, and oversees Janitorial Services (managed by Third party agency)
  • Coordinates security services for LCW and provides on-site supervision as needed
  • Serves as IT contact for the center, and communicates IT needs appropriately
  • Manage scheduling and maintenance for 3210 Warsaw (Griswold Center) for agency
  • Supports all center positions and provides coverage in GED classroom as needed
  • Coordinates daily lobby operations (bulletin boards, sidewalk signs, plants)
  • Composes and edits correspondence and reports
  • Coordinates office supply, snack, and food pantry ordering. Stocks supplies as needed
  • Effectively orders eligibility documents for CCMEP youth, and enters basic intake into OCWMS.
  • Manages orientation process (scanning intake paperwork, scheduling appointments, ensuring that paperwork is completed with accuracy, entering data) and leads the assessment process for new participants.
  • Cross trains staff members on responsibilities, and provides support to volunteers as needed
  • Assists with marketing as needed (Facebook posts, hanging flyers, follow up with youth to re-engage)
  • Compile information about community programs and make appropriate referrals for services not provided by Santa Maria. Includes researching resources and communicating details to the team, maintaining supplies of up-to-date program brochures, flyers, resources, and handouts as needed.

Other:

  • Adhere to agency policy, procedures and the professional code of
  • Seek relevant training opportunities for professional growth and
  • Work with agency volunteers, interns, community residents and fellow employees as
  • Participate in regular staff meetings, staff training programs and supervisory
  • Satisfactorily complete any other special assignments as requested by

Workforce Specialist

Accountable to: Workforce Director

Qualifications:

  • Strong people skills and ability to work with a variety of individuals from all ethnic and economic backgrounds
  • Great written and verbal communication skills, organizational skills and attention to detail
  • Knowledge and proficiency in MS Office, especially Word and Excel
  • A Bachelor’s degree is preferred
  • Relevant experience is required
  • A valid driver’s license, current insurance, and a reliable vehicle are required
  • Must satisfy criminal background check requirements

Objective(s): This position specializes in helping our youth clients achieve their employment and career goals.

Responsibilities:

  • Ensuring that needed job-readiness, job placement, and job retention services are provided to our out-of-school youth clients
  • Identify and develop effective job opportunities for present and future clients
  • Facilitate employment workshops
  • Assist clients to remove barriers to employment
  • Meeting job placement targets
  • Connecting youth to paid and unpaid work experience
  • Perform follow up services with employers to resolve issues and promote job retention
  • Assist in creation of new program partnerships with employers and agencies
  • Overseeing “follow up” services for a case load of 50+ clients
  • Meeting funder and agency requirements for reporting (case notes, billing, and otherwise)

Other:

  • Adhere to agency policy, procedures and the professional code of ethics.
  • Seek relevant training opportunities for professional growth and development
  • Work with agency volunteers, interns, community residents and fellow employees as needed
  • Participate in regular staff meetings, staff training programs and supervisory sessions
  • Satisfactorily complete any other special assignments as requested by supervisor

Workforce Coach (Full Time)

Accountable to: Education Manager and Volunteer Coordinator

Qualifications:

  • Bachelor’s Degree in Social Work or related field
  • Strong people skills; ability to work in a variety of settings with culturally-diverse families and communities with the ability to be culturally sensitive and appropriate
  • Proven ability to establish and maintain positive, ongoing professional relationships with program participants, co-workers, and partner agency staff
  • Proven ability to move individuals and families from crisis towards self-sufficiency. Ability to motivate others to achieve their goals. Experience with strength-based assessment and/or coaching model preferred.
  • Knowledge of community resources for high risk populations.
  • Comfort with home visiting, transporting clients, working in the community
  • A strong sense of respect for confidentiality involving clients and fellow employees.
  • A valid driver’s license, current insurance, and reliable vehicle are required.
  • Excellent technology Knowledge of and proficient in Microsoft Office
  • Strong written and verbal communication skills, organizational skills, interpersonal skills and attention to
  • Ability to work in a team and

Objective(s): This position specializes in coaching of youth (ages 16-24) to achieve their educational, employment and career goals, while helping eliminate barriers in housing, transportation, health, etc.

Duties and Responsibilities include but are not limited to the following:

  • Maintains a caseload of youth and assists them in resolving barriers that impact their educational and/or employment goals. Provides internal and external referrals as necessary.
  • Maintains contact with all youth on a continual basis. Willingness to meet with client in home, community, or on job site.
  • Effectively completes and processes all CCMEP intake eligibility forms via collecting documents, completing assessments, ordering eligibility documents, and compiling files.
  • Keeps current and accurate data on all clients via case management notes, data entry into various workforce databases.
  • Ensure that needed job-readiness, job placement, and job retention services are provided to clients, identify and develop effective job opportunities for present and future clients.
  • Meet all outcomes including job placement/retention targets, and educational outcomes
  • Assist clients with accessing post-secondary/vocational training needs including completing applications for Individual Training Accounts.
  • Provides customer service to clients, colleagues, and the general public
  • Provide GED tutoring in classroom as needed.
  • Provide basics of financial coaching as needed to promote self-sufficiency
  • Administers the academic assessment (TABE) and Practice GED exams.
  • Transport students to GED test at testing sites, job interviews, or referral agencies as needed
  • Maintain working knowledge of SMCS programs to successfully navigate connections through the family-centered care model
  • Assist with recruitment of clients as needed, provide large group introductions during orientation
  • Connect clients to work experience opportunities and develop job contacts

Other:

  • Adhere to agency policy, procedures and the professional code of
  • Seek relevant training opportunities for professional growth and
  • Work with agency volunteers, interns, community residents and fellow employees as
  • Participate in regular staff meetings, staff training programs and supervisory
  • Satisfactorily complete any other special assignments as requested by supervisor

Workforce Coach (Part Time – 24 hours/week)

Accountable to: Education Manager and Volunteer Coordinator

Qualifications:

  • Bachelor’s Degree in Social Work or related field
  • Strong people skills; ability to work in a variety of settings with culturally-diverse families and communities with the ability to be culturally sensitive and appropriate
  • Proven ability to establish and maintain positive, ongoing professional relationships with program participants, co-workers, and partner agency staff
  • Proven ability to move individuals and families from crisis towards self-sufficiency. Ability to motivate others to achieve their goals. Experience with strength-based assessment and/or coaching model preferred.
  • Knowledge of community resources for high risk populations.
  • Comfort with home visiting, transporting clients, working in the community
  • A strong sense of respect for confidentiality involving clients and fellow employees.
  • A valid driver’s license, current insurance, and reliable vehicle are required.
  • Excellent technology Knowledge of and proficient in Microsoft Office
  • Strong written and verbal communication skills, organizational skills, interpersonal skills and attention to
  • Ability to work in a team and

Objective(s): This position specializes in coaching of youth (ages 16-24) to achieve their educational, employment and career goals, while helping eliminate barriers in housing, transportation, health, etc.

Duties and Responsibilities include but are not limited to the following:

  • Maintains a caseload of youth and assists them in resolving barriers that impact their educational and/or employment goals. Provides internal and external referrals as necessary.
  • Maintains contact with all youth on a continual basis. Willingness to meet with client in home, community, or on job site.
  • Effectively completes and processes all CCMEP intake eligibility forms via collecting documents, completing assessments, ordering eligibility documents, and compiling files.
  • Keeps current and accurate data on all clients via case management notes, data entry into various workforce databases.
  • Ensure that needed job-readiness, job placement, and job retention services are provided to clients, identify and develop effective job opportunities for present and future clients.
  • Meet all outcomes including job placement/retention targets, and educational outcomes
  • Assist clients with accessing post-secondary/vocational training needs including completing applications for Individual Training Accounts.
  • Provides customer service to clients, colleagues, and the general public
  • Provide GED tutoring in classroom as needed.
  • Provide basics of financial coaching as needed to promote self-sufficiency
  • Administers the academic assessment (TABE) and Practice GED exams.
  • Transport students to GED test at testing sites, job interviews, or referral agencies as needed
  • Maintain working knowledge of SMCS programs to successfully navigate connections through the family-centered care model
  • Assist with recruitment of clients as needed, provide large group introductions during orientation
  • Connect clients to work experience opportunities and develop job contacts

Other:

  • Adhere to agency policy, procedures and the professional code of
  • Seek relevant training opportunities for professional growth and
  • Work with agency volunteers, interns, community residents and fellow employees as
  • Participate in regular staff meetings, staff training programs and supervisory
  • Satisfactorily complete any other special assignments as requested by

AmeriCorps Service Opportunities

Santa Maria is proud affiliate of AmeriCorps Project Advance. Make a difference in your community and help others by serving in a year-long, full-time position at a local nonprofit while earning a living stipend and a college tuition award. Positions include: Health Educators, GED Tutors, Employment Coaches, ESL Class Coordinators, and Housing Support Specialists. Click here to find out more about Santa Maria’s AmeriCorps Program.

Santa Maria Community Services, Inc. does not discriminate in hiring or service delivery based on race, color, religion, sex, age, national origin or ancestry, veteran status, or physical or mental disability unrelated to an individual’s ability to perform the job, in accordance with applicable laws.